CW2, U.S. Army (Retired)
Roberto E. Black Jr.
Senior IT Systems Administrator | Cyber Defense & Information Systems
I administer enterprise systems and lead information services operations across federal civilian and military environments — Windows Server and virtualization platforms, cyber defense and vulnerability management, and the collaboration systems that keep mission-critical teams running.
- 15+ Years Experience
- Federal & DoD IT
- Systems Administration
- Cyber Defense
- Technical Leadership
What I Do
Technical depth across systems, defense, and operations
Fifteen-plus years of federal civilian and Army/Army Reserve experience, organized around the disciplines that intersect throughout my career.
Enterprise Systems
Windows Server and virtualized infrastructure administration across a multi-site federal region — OS releases, patching, and system integrity to sustain operational availability.
- Windows Server
- Active Directory
- VMware
- Hyper-V
- Citrix
Cyber Defense
Network defense, vulnerability management, and incident response — including two stints as an ACAS Subject Matter Expert supporting Army Cyber Protection Center incident handling teams.
- Nessus
- ACAS
- ArcSight SIEM
- Sourcefire IDS
- McAfee NIPS
- NetScout
Enterprise Collaboration
Built and administer multiple SharePoint Online sites supporting regional operations and disaster-response missions; served as Vice President of the Regional SharePoint Committee.
- SharePoint Online
- Microsoft 365
- Azure Fundamentals
Technology Operations
Full-lifecycle IT asset management, mobile device/application management, database maintenance, and tiered technical support across computing, VoIP, and network/storage systems.
- Microsoft Intune
- IT Asset Lifecycle
- Database Administration
- VoIP
AV & Communications
AV lead for a federal region — partnering with internal and external stakeholders to design and upgrade audio-visual and videoconferencing rooms.
- AV Systems
- Videoconferencing
- Unified Communications
- Telephony
Technical Leadership
Led information services operations for a Brigade S6 section as Information Services Chief; authored SOPs, managed IT initiatives across the full project lifecycle, and trained personnel.
- Team Leadership
- SOP Development
- IT Project Coordination
- Mentoring
Signature Accomplishments
Measurable results, not buried bullet points
$200K
Technology Refresh
Led a region-wide multifunction-device refresh for DHS/FEMA, with documented annual savings exceeding $100K.
DHS / FEMA
VP
SharePoint Leadership
Built and administer multiple SharePoint Online sites supporting regional operations and disaster-response missions; served as Vice President of the Regional SharePoint Committee and led the migration from regional to HQ servers.
DHS / FEMA
CW2
Brigade Information Systems Leadership
Led information services operations within a Brigade S6 environment supporting mission-critical information systems as Information Services Chief.
301st Maneuver Enhancement Brigade, U.S. Army Reserve
$1.04M
Asset Accountability
Maintained 100% accountability of $1.04M in assigned Army equipment in a deployed/field environment.
361st PSYOP Company (Airborne), U.S. Army Reserve
Zero
Zero-Downtime Migration
Led a company file migration to new shared storage with zero data loss and zero downtime.
361st PSYOP Company (Airborne), U.S. Army Reserve
SME
ACAS Subject Matter Expert
Served as Assured Compliance Assessment Solution (ACAS) Subject Matter Expert for two separate Army Cyber Protection Center incident handling teams, providing vulnerability assessment guidance.
Army Reserve Cyber Protection Brigade
Career Progression
From tactical systems to information systems leadership
Every stage built on the last — technical responsibility and leadership scope grew together.
2001 – 2004
Field Artillery / Tactical Systems
Fort Bragg, NC — U.S. Army (Active Duty)
Started as a Field Artillery Automated Tactical Data Systems Specialist, operating the Advanced Field Artillery Tactical Data System and administering user accounts and network resources — the first exposure to operating information systems in a mission-critical environment.
2007 – 2014
Signal / IT Support
Army Reserve & Early Civilian IT Roles
Moved into information systems and signal support roles — Army Reserve IT specialist and signal support systems specialist work alongside civilian service desk, vendor support, and network technician positions. Maintained $1.04M in equipment accountability and led a zero-downtime file migration.
2012 – 2016
Enterprise IT / NOC
Google Campus Vendor Support & NOC Operations
Supported enterprise IT operations at scale — on-site vendor technician work on Google's Kirkland campus, followed by NOC technician and security analyst roles monitoring production infrastructure, running vulnerability scans, and administering Active Directory.
2014 – 2019
Cyber Defense
Army Reserve Cyber Protection Brigade
Specialized in computer network defense across multiple assignments — cyber incident handling, CND infrastructure support during a deployment to Kuwait, and cyber operations — serving as ACAS Subject Matter Expert twice and working across SIEM, IDS, and NIPS platforms.
2016 – Present
Federal IT
DHS / FEMA — Information Technology Specialist, GS-12
Administers enterprise systems and infrastructure for a DHS/FEMA region — Windows Server, virtualization, SharePoint Online, mobile device management, and AV/VTC — while leading a $200K technology refresh and SharePoint governance for the region.
2020 – 2026
Information Systems Leadership
Information Services Chief, CW2 — 301st Maneuver Enhancement Brigade
Promoted to Chief Warrant Officer Two, leading Brigade S6 information services operations — supervising systems, services, and personnel, and advising commanders on Army information systems management — through military retirement in March 2026.
Selected Experience
Recent roles
Federal IT
Information Technology Specialist, GS-12 2210
U.S. Department of Homeland Security — FEMA — Bothell, WA
Jun 2016 – Present
Federal IT
Information Technology Specialist, GS-12 2210
U.S. Department of Homeland Security — FEMA — Bothell, WA
Jun 2016 – Present
- Administer Windows Server and virtualized infrastructure (VMware, Hyper-V, Citrix) across a multi-site region, managing OS releases, patching, and system integrity to sustain operational availability.
- Support Mobile Device Management/Mobile Application Management via Microsoft Intune, securing agency iOS, Android, and Windows mobile devices.
- Built and administer multiple SharePoint Online sites supporting regional operations and disaster response missions; served as Vice President of the Regional SharePoint Committee and led site migration from regional to HQ servers.
- Led a $200K region-wide multifunction device refresh, achieving documented annual savings exceeding $100K.
- Serve as Audio-Visual (AV) lead, partnering with internal and external stakeholders to design and upgrade AV/videoconferencing rooms region-wide.
- Author standard operating procedures for systems administration and DHS/FEMA IT policy compliance; resolve complex hardware/software interoperability issues.
- Perform database maintenance — device creation, expansion, transaction log management, backup/restore — to ensure data reliability and accessibility.
- Deliver tiered technical support across computing, VoIP, telephony, multifunction device, and network/storage systems.
- Windows Server
- VMware
- Hyper-V
- Citrix
- Microsoft Intune
- SharePoint Online
- AV/VTC
- VoIP
Information Systems Leadership
Information Services Chief, MOS 255A, CW2
U.S. Army Reserve — 301st Maneuver Enhancement Brigade, S6 Section — Joint Base Lewis-McChord, WA
Jan 2020 – Mar 2026 (Military Retirement)
Information Systems Leadership
Information Services Chief, MOS 255A, CW2
U.S. Army Reserve — 301st Maneuver Enhancement Brigade, S6 Section — Joint Base Lewis-McChord, WA
Jan 2020 – Mar 2026 (Military Retirement)
- Supervise systems, services, and personnel in a Brigade S6 operations center, ensuring efficient cataloging, retrieval, and distribution of mission-critical information.
- Plan, install, administer, and troubleshoot Mission Command and automation information systems (domain services, DNS, SCCM, SharePoint, messaging) supporting secure voice, video, data, and imagery processing.
- Manage IT initiatives across the full project lifecycle — initiation, planning, execution, monitoring, and closeout.
- Develop policy recommendations and provide technical guidance to commanders and staff on the management of Army, joint, and multinational information systems.
- Train and mentor personnel on the planning, installation, administration, and troubleshooting of information systems.
- Active Directory / Domain Services
- DNS
- SCCM
- SharePoint
- Messaging Systems
Cyber Defense
Cyber Operations Specialist, MOS 25B (ASI E4-Cyber), E5
Central Cyber Protection Center (Army Reserve Cyber Protection Brigade) — Coraopolis, PA
Feb 2018 – Dec 2019
Cyber Defense
Cyber Operations Specialist, MOS 25B (ASI E4-Cyber), E5
Central Cyber Protection Center (Army Reserve Cyber Protection Brigade) — Coraopolis, PA
Feb 2018 – Dec 2019
- Performed monitoring, detection, analysis, and response for assigned segments of the Army LandWarNet using firewalls, IDS, host-based security tools, and ArcSight SIEM.
- Served as Assured Compliance Assessment Solution (ACAS) Subject Matter Expert, providing vulnerability assessment guidance to the incident handling team.
- Evaluated network and technology alternatives against established criteria to recommend optimal security solutions.
- ArcSight SIEM
- ACAS
- IDS
- Host-Based Security Tools
Credentials
Clearance & certifications
Public Trust
ActiveActive
TS/SCI
PriorInactive since military retirement (Mar 2026) — eligible for reinstatement without a new investigation within the standard 24-month reciprocity window
Let's talk about your next hire.
Open to senior systems administration, information systems, and IT operations roles in mission-critical or high-compliance environments.